{"product_id":"3cx-16sc-pro-annual-license","title":"3CX 16SC PRO Annual License","description":"\u003cp\u003e\u003cstrong\u003e3CX PRO annual software licensing for up to 16 simultaneous calls (SC).\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e3CX is licensed by system capacity rather than a monthly per-user seat count. The 16SC tier supports up to \u003cstrong\u003e16 active calls at the same time\u003c\/strong\u003e. 3CX sizes licensing around internal and external simultaneous calls, so the right tier depends on real call concurrency, extension count, queues, call flows, locations, and growth plans—not simply the number of desk phones.\u003c\/p\u003e\u003ch3\u003eWho this tier fits\u003c\/h3\u003e\u003cp\u003eA strong starting point for small to midsize organizations with steady inbound and outbound calling. If you are unsure whether 16SC is the right size, SPARK can review your users, extensions, locations, queues, SIP capacity, and expected peak call volume before the license is applied.\u003c\/p\u003e\u003ch3\u003e3CX PRO highlights\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eAdvanced call management:\u003c\/strong\u003e queue strategies, real-time wallboards, supervisor dashboards, SLA monitoring, scheduled reports, and call analytics.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCRM \u0026amp; productivity:\u003c\/strong\u003e integrations with Microsoft 365, Google Workspace, HubSpot, Salesforce, Power BI, Grafana, and additional supported systems.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eWork from anywhere:\u003c\/strong\u003e browser-based Web Client plus Windows, iOS, and Android apps.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMessaging \u0026amp; collaboration:\u003c\/strong\u003e chat, SMS and WhatsApp integrations plus video conferencing for up to 100 participants.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAutomation:\u003c\/strong\u003e Call Flow Designer for advanced communications workflows.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFlexible deployment:\u003c\/strong\u003e 3CX Hosted, self-hosted, or on-premise.\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eWhy buy 3CX through SPARK\u003c\/h3\u003e\u003cp\u003eSPARK Services has worked with business phone systems since 2014 and has been a \u003cstrong\u003e3CX Titanium Partner since 2018\u003c\/strong\u003e. Beyond licensing, SPARK can provide hosting, SIP trunks, number porting, phone provisioning, cutover assistance, and ongoing support when those services are part of your solution.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eThis item is the annual 3CX PRO software license.\u003c\/strong\u003e Hosting, SIP service, phone hardware, installation, porting, and managed support are separate unless specifically included in your SPARK agreement.\u003c\/p\u003e\u003ch3\u003eNot sure what size to order?\u003c\/h3\u003e\u003cp\u003eCall SPARK Sales at \u003cstrong\u003e(888) 223-1094\u003c\/strong\u003e. We can size the system before checkout so you are not guessing at simultaneous-call capacity.\u003c\/p\u003e","brand":"SPARK Services","offers":[{"title":"Default Title","offer_id":68104538980503,"sku":"3CX-PRO-16SC-1Y","price":821.25,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0835\/6744\/4119\/files\/spark-3cx-16sc-pro-annual-license.png?v=1792588981","url":"https:\/\/shop.sparkservices.net\/products\/3cx-16sc-pro-annual-license","provider":"SPARK Services","version":"1.0","type":"link"}